First 2 months are fully refundable. Book a 20-min call to see if we are a fit.
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Our services

Two ways we embed operations into your business.

We put remote operators inside your team as part of it. An Embedded Operations Team runs a whole function day to day, and our Config and Implement work gets your systems set up, migrated and supervised. A Pod Lead owns quality, operators do the work.

The main line

Embedded Operations Team

A dedicated pod, embedded inside your team as part of it, running a whole operations function end to end: sales, marketing, finance, delivery, HR or back office. They log into your systems, join your channels and work your cadence. Operational in about three weeks, first two months fully refundable.

See the six functions

Pick the function to embed

Each runs as its own embedded pod, on the same model, with one weekly report. Take one, or run several under a single Pod Lead.

Config and Implement

The setup and implementation work behind the operations: get your systems configured, your data migrated, and the human checks that keep automation honest.

What an embedded Sales Operations pod covers

The full catalog behind Sales Operations, our most-used embedded function. You pick the mix; the Pod Lead runs it.

01

Territory Mapping & Market Intelligence

ICP definition and segmentation, market sizing and TAM, territory design and capacity planning across reps and regions.

02

Compensation Plan Support

Design and administration of comp plans, SPIFFs and bonuses, with tracking and calculations kept current so sellers know where they stand.

03

Quota Setting & Tracking

Quota modeling, assignment and tracking against actuals, with the dashboards and cadence for a real-time pulse on attainment.

04

Lead Operations

Every inbound lead qualified, enriched and routed within an hour, first response set up, and messy data cleaned into the CRM.

05

CRM Management & Administration

Day-to-day CRM operations: user access, fields and properties, workflow monitoring and troubleshooting. Salesforce, HubSpot, Dynamics.

06

Tooling Maintenance & Access Administration

User accounts and permissions across the whole sales stack, workflow error monitoring, value upkeep and periodic data audits.

07

Data Hygiene & Pipeline Governance

The backbone: daily cleanup, deal-stage enforcement, next-step and stale-deal tracking, slippage and close-date accuracy you can trust.

08

Sales Intelligence

Competitive intelligence, account research and market signals, structured and fed to sellers and leadership when they need them.

09

Dashboarding

Real-time dashboards by territory, industry, segment, rep and leader, plus ARR, pipeline funnel and win-loss, maintained as the business changes.

10

Forecasting

Commit, Best Case and Pipeline categorization, accuracy tracking and a weekly and monthly cadence for reliable projections.

11

Reporting

Ad-hoc, scheduled and periodic reporting: conversion, pipeline health, seller scorecards and KPI tracking, delivered like clockwork.

12

Deal Desk

Scope intake, SoW and proposal drafts within four hours, contract library and routing, approval chasing, pricing validation and RFP coordination.

13

Pricing & Catalog Operations

Catalog and SKU upkeep, pricing changes, discount bands and margin guidelines enforced, with deviations flagged and approved.

14

Sales Enablement & Collateral Bank

A structured library of decks, case studies, one-pagers and templates kept current, with requests fulfilled and light formatting handled.

15

Seller Support (Sales Buddy)

A dedicated channel per rep for how-to answers, quick data pulls, page cleanups and reminders, so no seller is stuck on admin.

16

Handover to Delivery

A mandatory, validated handover before Closed Won: scope, risks, stakeholders, acceptance criteria and win reasons captured for a clean handoff.

17

Improvements & Adoption

New process design, CRM and tool adoption, field feedback loops, an SOP for every process, and change management that makes it stick.

18

Sales Support Ticketing & Routing

Intake, triage and routing of sales support requests across the organization, so questions reach the right owner and nothing gets dropped.

19

Customer Feedback Operations

Capturing and structuring customer feedback into the CRM and reporting, so the signal reaches the teams who can act on it.

20

Sales Playbook Maintenance & Upkeep

The playbook is the codification of judgment. We keep it current so what works in the field becomes repeatable, teachable and scalable.

Not sure where to start? A 20-minute call sorts it.

Book a 20-minute call

Tell us your Embedded Operations Team needs

One short message and we will come back with how a remote embedded pod would run it, and whether we are a fit. No pitch deck, just an honest conversation.

  • A Pod Lead who owns quality, operators who do the work
  • Operational in about three weeks
  • First two months fully refundable